With the help of AI and Natural Language Processing (NLP), chatbots can understand and respond to customer inquiries, provide personalised recommendations, and even complete transactions. Today, chatbots can communicate through various messaging platforms, including Facebook Messenger, Twitter, Slack, etc., and have evolved to become more sophisticated with advanced capabilities. You can put in your query & instantly get a reply for it. That's where this software can help you out, you can simply reach out to them on WhatsApp or even the site you have purchased from. What would you do if you have a query regarding a recent purchase from an online store, but all the customer care lines are busy? What are Chatbots? “A chatbot is a type of software that can help businesses to automate customer conversations and interact with them through different messaging platforms.”Ī Chatbots is a software programs designed to automate conversations with customers through messaging platforms. In this blog, we will uncover all of what chatbots can do for businesses right from- What are chatbots? Is ChatGPT a chatbot? What are the prime chatbot benefits? Is conversational AI the future of business? And a lot more than just that. No need to worry, we are here to tell you all about it in our article… Take ChatGPT only for example, it has definitely solved your problems…īut do you know how it exactly does that? And why is it so popular ?ĭo you know how it can talk to you just like a human? This tiny icon has great potential to solve your problems. I’m pretty sure 80% of your competitors are using it right now, so you have come across it at least once. Well that little icon, who is always willing to help you, is exactly what we call a ‘Chatbot”. Yes, the same one that is often asking you, "How can I help you today?” SalesIQ has come up with a way to create hybrid chatbots by plugging Answer Bot, our ready to use AI chatbot, into your rule-based chatbot created using our chatbot software, Zobot.Have you noticed that little icon at the bottom of your screen? But hybrid chatbot actually means combining two different types of chatbots: AI and guided flow bots. Hybrid chatbot builders: The term hybrid chatbot has been used to market conversational chatbots with a live agent hand-off feature.
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